Visitor information

Peter Mac is pleased to welcome visitors between 8am and 8pm, with COVID safe precautions in place. Please do not visit Peter Mac if you are feeling unwell or have been in close contact with someone with COVID-19

Peter Mac welcomes visitors, with patients in our acute hospital wards able to have up to two (2) visitors at a time. All visitors will be provided with a surgical mask to wear. Peter Mac’s Palliative Care Ward does not have any restrictions on visitor numbers. Visitor limits in outpatient units remain the same and each patient is able to be accompanied by one visitor to provide support. Further visitor information, updated on 24 March 2023, is available below.

Visitor information on checking in 

A new system allows patients, visitors, carers and others to answer screening questions and have their temperature taken by a device similar to an iPad. 

This change is designed to make the check-in process faster while still ensuring we can manage the risk of infection for our patients, visitors and staff – particularly our immunocompromised patients.  

The new system will be in place at our Parkville, Box Hill and Sunshine campuses with multiple language options available for Culturally and Linguistically Diverse patients. 

You can watch a video showing the new check-in process and staff will also be on-hand to assist patients and visitors, and provide further visitor information.

Visitors and patients are reminded to always: 

  • wear a mask  

  • maintain social distancing of 1.5 metres where possible  

  • follow the instructions of staff at all times 

Download the COVID PPE Matrix for all staff, patients and other building users in Peter Mac’s clinical facilities

Visitor information for end-of-Life care 

There are no limits on number of visitors for people receiving end of life care. We do ask that visits are limited to two (2) hours, and that they are pre-arranged with the Nurse Unit Manager. Vaccination and mask requirements apply, as above. 

Visitor information on accompanying an outpatient to Peter Mac 

Patients coming to Peter Mac to attend their specialist clinic, day care, imaging or radiotherapy appointments may attend with one support person. Vaccination and mask requirements apply, as above.

Related pages

Coronavirus (COVID-19) information